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Nigel Misso
Look on LinkedIn for examples of how people describe their accomplishments. Bullet points and lists are good. Hiring managers are not looking for novels. I will not accept any resume that is more than two sides of one sheet, or two one sided sheets. Too long a resume is an indicator of poor communication skills.
Cover letter, look for examples using Google or similar search engine. Keep it short, explain why you are a good fit for the position.