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Sandra Bonola

As a healthcare professional who has worked with a good deal of outsourced billing companies usually the office who has arranged for the outsourcing will have an agreement with the outsourcing company. The agreement should specify expected performance measures (like accuracy, etc) and potentially allow for random audits to ensure performance expectations are met. The beauty of outsourcing is not having to do all this work yourself so no guarantees you can look at every bill, you have to go back to why it was outsourced and your expectations communicated. Hope that helps!
Sandra Bonola, MBA

Answered 2 years ago

Sandra Bonola